Frequently Asked Questions
Here you find our answers to most Frequently Asked Questions, this may help you better understand the working of Fire Faucet. Feel free to open a Support Ticket if something isn't clear after reading the FAQ.
GENERAL
What is this site?
This website works like an auto faucet, it allows you to automatically claim multiple currencies at once on the same page without doing anything! This helps you earn your favorite currencies and level up at the same time!
This website works like an auto faucet, it allows you to automatically claim multiple currencies at once on the same page without doing anything! This helps you earn your favorite currencies and level up at the same time!
How do I start using this site?
After a simple registration which asks for email confirmation you can start using Fire Faucet.
You should start with adding your coin addresses on the Wallet Addresses page. After that you should check the Settings page to fine tune your settings. Now you're ready to actually claim. Go to the Dashboard page, check the different coins you want to claim and click "Start Auto Faucet"!
After a simple registration which asks for email confirmation you can start using Fire Faucet.
You should start with adding your coin addresses on the Wallet Addresses page. After that you should check the Settings page to fine tune your settings. Now you're ready to actually claim. Go to the Dashboard page, check the different coins you want to claim and click "Start Auto Faucet"!
Where can I get paid?
We currently support withdrawals to your own personal wallet. The choice is yours!
We currently support withdrawals to your own personal wallet. The choice is yours!
What is the minimum to withdraw and are there fees?
The minimum and maximum withdrawal amount and fees are mentioned on the Withdrawal page for each coin.
The minimum and maximum withdrawal amount and fees are mentioned on the Withdrawal page for each coin.
Why I sometimes get a 400 Bad Request?
This only happens when you are clicking many buttons at the same time or opening multiple short links at once. This is a security feature. When this happens simply wait 1-2 seconds and then refresh the page, all will work normal again.
This only happens when you are clicking many buttons at the same time or opening multiple short links at once. This is a security feature. When this happens simply wait 1-2 seconds and then refresh the page, all will work normal again.
Where can I see the websites updates or change logs?
To see all websites updates and news, visit the News & Updates page.
To see all websites updates and news, visit the News & Updates page.
AUTO CLAIMS
What are Auto Claim Points?
Auto Claim Points (ACP) are needed to be able to Auto Claim cryptocoins. Depending on your settings one or more ACP will be deducted per coin and per claim cycle.
Auto Claim Points (ACP) are needed to be able to Auto Claim cryptocoins. Depending on your settings one or more ACP will be deducted per coin and per claim cycle.
How can get free Auto Claim Points?
There are multiple ways to earn free Auto Claim Points. Doing Short links and Offerwalls, watching PTC ads, mining and collecting every 30 minutes from the ACP Faucet will all give you ACP. You can find all these options on the Dashboard page.
There are multiple ways to earn free Auto Claim Points. Doing Short links and Offerwalls, watching PTC ads, mining and collecting every 30 minutes from the ACP Faucet will all give you ACP. You can find all these options on the Dashboard page.
Can I earn claims while the Auto Faucet is running?
Yes of course you can! While the Auto Faucet is running, you can do tasks in another tab or window to earn auto claims which will increase the time your Auto Faucet runs.
Yes of course you can! While the Auto Faucet is running, you can do tasks in another tab or window to earn auto claims which will increase the time your Auto Faucet runs.
How are my claim rates determined?
Your claim rate depends on the boost you have selected on the Settings page. You can see the claim rates on the bottom of the Dashboard page. Your current level also affects the claim rates. The higher the level, the higher your earnings will be!
Your claim rate depends on the boost you have selected on the Settings page. You can see the claim rates on the bottom of the Dashboard page. Your current level also affects the claim rates. The higher the level, the higher your earnings will be!
Can I use multiple tabs or windows or devices to Auto Claim?
No, only the last opened Auto Claim page will work.
No, only the last opened Auto Claim page will work.
Do I need to stay on the page to keep the Auto Faucet running?
No, you do not need to stay on the page. The Auto Faucet will run in the background but the tab has to stay open. It doesn't need to be in focus, so you can do other things in a different tab or window.
No, you do not need to stay on the page. The Auto Faucet will run in the background but the tab has to stay open. It doesn't need to be in focus, so you can do other things in a different tab or window.
What to do with the Tasks page?
The Tasks page offers extra ACP (and BTC) if you do a certain amount of short links, offerwalls and claims from the 30 minutes faucet. You can "Collect" the extras there.
The Tasks page offers extra ACP (and BTC) if you do a certain amount of short links, offerwalls and claims from the 30 minutes faucet. You can "Collect" the extras there.
Are there any background miners on this site or on the auto faucet?
No, there are no background or hidden miners anywhere on this site. We also hate them!
No, there are no background or hidden miners anywhere on this site. We also hate them!
MINING
Can I mine on multiple computers or devices?
Yes, you can use as many devices as you like.
Yes, you can use as many devices as you like.
How am I paid for mining?
You are paid in Auto Claim Points (ACP) for all your mined hashes. The amount of hashes needed for one ACP is variable and is visible on the Mining page
You are paid in Auto Claim Points (ACP) for all your mined hashes. The amount of hashes needed for one ACP is variable and is visible on the Mining page
Why do the mining hashes/claims rate keeps changing?
Mining rates depend on many factors including the price of cryptocurrencies, the difficulty of mining, etc. We use a third party tool called WebMinePool (WMP) to provide the mining feature. We pay whatever we get from them.
Mining rates depend on many factors including the price of cryptocurrencies, the difficulty of mining, etc. We use a third party tool called WebMinePool (WMP) to provide the mining feature. We pay whatever we get from them.
What should I choose, Web Mining or Console Mining?
The better option is Console Mining/Command Line Mining. Compared to Web Mining, the speed of Console mining is much higher. You can also use your GPU with Console Mining, this is not possible with Web Mining. Web Mining is simple and non-complicated.
The better option is Console Mining/Command Line Mining. Compared to Web Mining, the speed of Console mining is much higher. You can also use your GPU with Console Mining, this is not possible with Web Mining. Web Mining is simple and non-complicated.
Is it safe to download and use the Console Miner?
Yes, it's completely safe!
However, many antivirus programs may block it as a virus. Make sure to make an exception so you're able to download and run the miner. You can Google your antivirus name and see how you can allow sites/apps.
Yes, it's completely safe!
However, many antivirus programs may block it as a virus. Make sure to make an exception so you're able to download and run the miner. You can Google your antivirus name and see how you can allow sites/apps.
ACCOUNT
How can I change my user name?
You can not change your user name. Our whole system is based on user names.
You can not change your user name. Our whole system is based on user names.
How can I change or reset my password?
You can simply change your password on the Settings page.
If you've lost your password, you can click on the Forgot Password button and follow the steps to reset your password. If you have not linked an email address to your account on older versions of Fire Faucet, you can open a Support Ticket and we will help you recover your account.
You can simply change your password on the Settings page.
If you've lost your password, you can click on the Forgot Password button and follow the steps to reset your password. If you have not linked an email address to your account on older versions of Fire Faucet, you can open a Support Ticket and we will help you recover your account.